FAQs

Do you ship internationally?

Yes! We ship worldwide to all countries.

How much does shipping cost?

Shipping is calculated at checkout and determined by the size and destination of your order.

How do I take care of my bag?

Please follow the care instructions on the care card attached to your bag.

What shipping carriers do you use?

We use DHL express for all international orders and Canada post for all domestic orders within Canada.

Can I create an account on your website and be added to the email list?

Yes! Click on account and follow instructions to create an account and sign up for emails to be added to the email list.

How do I get details on exclusive offers, restock and new arrivals?

Join our email list to get updates and exclusive information as soon as they are available.

What's your return policy?

All sales are final once payment is received from the buyer. On special occasions where the item is damaged due to shipping, Anire will accept a return at its sole discretion.

How do I track my item when purchased?

A tracking number will be provided via email and on your Anire account once payment is received for the purchased item.